Advanced Collections - EBS (MOSC)

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Strategy managment assign wrong strategy

edited Sep 23, 2018 5:19AM in Advanced Collections - EBS (MOSC) 4 commentsAnswered

Hi!

We have a case, when "custom" scoring wasn't run and delinquency saved score 100 as defined per "Delinquency determination" scoring engine. We don't have strategy with rank=100, but if we run "Strategy management", it takes strategy with biggest existed rank. i.g. our strategies have rank from 1 to 20, so we have strategy with rank 20 is assigned at such delinquency. I believe, OeBS has way to specify what strategy should be captured in case score value doesn't exist in strategy ranks. Could you please help me with such issue?

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