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When is Customer considered as Deliquent in Advanced Collections collections workbench

edited Oct 18, 2018 5:01AM in Advanced Collections - EBS (MOSC) 19 commentsAnswered

Hi Gurus,

When is customer considered Deliquent in Advanced Collections collections workbench?

I have couple of invoices for a customer and they are already overdue, but when i query for that customer in Collections workbench, Collections Status still shows as "current" instead of deliquent.

My understanding is that if the customer has overdue invoices, then he will be considered as deliquent.

Do we need to run any program or is there any setup so that this customer will be showing as "Deliquent" in Collections workbench.

Regards,

Arvind

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