Financials for India - EBS (MOSC)

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Issue in Unrecoverying the FC Credit Memo Invoice

edited Oct 24, 2018 5:01AM in Financials for India - EBS (MOSC) 6 commentsAnswered

Hi,

While cancelling the FC Credit Memo invoice, we are getting an error "Cancellation is not allowed on the invoice,as Invoice recovery processed to GSTIN already". Inorder to cancel the invoice, how can we unrecover Credit Memo invoices from Process Recovery form.

Also, let us know how can we query the invoice in Process Recovery Form.

Please find the attached screenshot for your reference which we are getting while cancelling the Credit Memo invoice.

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