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Session-group hunt with agent not reply

edited Nov 24, 2018 4:06AM in Acme Packet (MOSC) 2 commentsAnswered

HI to all.
I have a case with a customer, that have 2 session-agent , and a session-group in hunt with these session-agents.

The session-agent are checking the status, with OPTIONS each 30".

When the 1st Sesion-Agent is disconnected, the status is online until the SBC send the next OPTION to check the real status (off-line), in meantime the SAG send the INVITEs to the session-agent (online for SBC, but disconected) without a reply  ( no trying, no 4xx, 5xx error), then the SAG don't change to 2nd agent and loss some time.

I can change the time between OPTIONs to 10", but isn´t the solution

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