PeopleTools and Lifecycle Management - PSFT (MOSC)

MOSC Banner

Delgation Expiration with Transactions in Process

edited Jan 4, 2019 12:11PM in PeopleTools and Lifecycle Management - PSFT (MOSC) 2 commentsAnswered

Coming out of the holiday season, we've encountered this issue with delegated workflow- doesn't matter if it's Requisition, Purchase Order, Voucher, etc.

I wondered if there's something we might have missed...?

  • User delegates their authority over a period of time.
  • Another user initiates a workflow transaction that is routed to the delegate
  • Delegate doesn't approve before their delegation expires
  • No one- the delegate or what would have been the original approver can approve.
  • We have to manually kick it back to the original approver or restart workflow.

How do folks handle this situation?

Is there a magic configuration option that resets the workflow back to the regular approver upon delegation expiration that we might have missed?

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center