Delgation Expiration with Transactions in Process
Coming out of the holiday season, we've encountered this issue with delegated workflow- doesn't matter if it's Requisition, Purchase Order, Voucher, etc.
I wondered if there's something we might have missed...?
- User delegates their authority over a period of time.
- Another user initiates a workflow transaction that is routed to the delegate
- Delegate doesn't approve before their delegation expires
- No one- the delegate or what would have been the original approver can approve.
- We have to manually kick it back to the original approver or restart workflow.
How do folks handle this situation?
Is there a magic configuration option that resets the workflow back to the regular approver upon delegation expiration that we might have missed?