Advanced Collections - EBS (MOSC)

MOSC Banner

Vacation Rules for Collector Resources assigned to a Collector Group

edited Feb 7, 2019 10:22AM in Advanced Collections - EBS (MOSC) 3 commentsAnswered ✓

We are using Collector Groups for all of our customers. Each Group has 2 or more resources assigned to it and the Group is assigned to the customer's account bill-to site. Strategy Work Items are assigned to any of the resources within the Group that is assigned to the bill-to site.

If any of the Collectors assigned to a group goes on vacation, how can we prevent strategy work items from being assigned to that collector for the period of their vacation?

Also, what is the correct functionality to use to reassign work that's already assigned to one Collector within a group to other Collectors within the same group (whilst they are on vacation)?

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center