Advanced Collections - EBS (MOSC)

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How to: limit invoice selection with cut-off date based on due date

edited Apr 12, 2019 5:06AM in Advanced Collections - EBS (MOSC) 1 commentAnswered

We are implementing staged dunning letter functionality with advanced collections. Currently, the dunning letters are sent manually. The requirement is that advance collections should only select delinquency after a specific due date (which will be the go-live date). 

The business justification behind is that if we don't set a cut-off date the customer will receive a first dunning letter for an invoice for which we have already sent a second or third letter manually.

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