Financial Management - PSFT (MOSC)

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Why does PeopleSoft performance differs in different browser

edited Apr 4, 2019 1:35PM in Financial Management - PSFT (MOSC) 2 commentsAnswered

Hi,

We are on PeopleSoft 9.2, PT 8.55.23. Last December, we upgraded to PT 8.55.23 and Database 12g. Recently, few users have started experiencing issues in Firefox & Safari while navigating to online pages and opening invoice attachments.

1. With Firefox. -The user mentioned that she has been using Firefox before but recently whenever she tries to navigate to a custom page, it starts spinning and then times out. The issue is not with other browser like Chrome.

2. With Safari- The user is not able to download invoice attachment - Vouchers( Regular Entry). When he clicks on the attachment link, the wheel spins but nothing is downloaded.

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