In Billing, Credit Invoice Trying to Cancel, Message Analysis Type Required, Analysis Type is there.
Hi,
I have a few Credit Invoices that seem to be stuck. The original invoices were part of a Installment bill. Don't know why but they did Credit / Rebill on some. The Credit seems to be stuck in RDY status. Since it is old and no one can tell me exactly how we got here, I thought maybe we could cancel and do a new credit invoice. When I try to cancel, I get a message that it is missing an analysis type.
So I go to the Projects / Contracts area and find that the Analysis type is populated. The Project / Activity and analysis types shown are all valid.