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Advanced Collections - EBS (MOSC)

Certain Invoices did not Generate Dunning

Apr 8, 2019 12:48PM edited Apr 18, 2019 5:00AM in Advanced Collections - EBS (MOSC) 3 commentsAnswered

Certain invoices did not generate Dunning Letters - when I checked the log of the IEX: Child Send Dunning for Delinquent Customers - it has

Any ideas? I saw Note2008500.1 with the patch suggested but we do not use multi currencies, only using USD...

The second issue/question is - in certain cases the same error is written where invoices are old and are past timeline for the 3 stage letters.

We have (staged, bill-to dunning).

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