Advanced Collections - EBS (MOSC)

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Email for Payment Confirmation

edited Apr 24, 2019 5:00AM in Advanced Collections - EBS (MOSC) 7 commentsAnswered

We recently started processing Credit Card Payment transactions using Advanced Collections.

Once we collect payment and hit submit button, system is expecting us to send Fulfillment Letter to Customer.

I have to attach template at Collections Admin --> Operations Setup --> Correspondence --> Payment Confirmation.

However, how can i setup separate email body for Payment Confirmation ??

We are using "IEX_FULFILL_BODY" for Promise Confirmation.

We dont want to use "IEX_FULFILL_BODY" for both Payment Confirmation and Promise Confirmation

Any help is appreciated .

Thanks,

Siva

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