Advanced Collections - EBS (MOSC)

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How to attach Customer Statement to the standard dunning program email

edited Apr 18, 2019 9:05AM in Advanced Collections - EBS (MOSC) 3 commentsAnswered ✓

Hello Gurus,

We have a business requirement of attaching customer statement rather than invoice to the dunning email sent to the customer for delinquent invoices.

The configuration is at site level dunning and each site is triggered one email with attachment of dunning level along with the invoices currently. we would like to replace invoice with Customer statement.

Can I request for a quick help?

Regards

RK

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