Financial Management - PSFT (MOSC)

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Duplicate payment group

edited May 19, 2019 5:02AM in Financial Management - PSFT (MOSC) 1 commentAnswered

Hello Peers,

We have a bit strange issue wherein ARUPDATE process have created duplicate payment groups for a single payment (this is due to multiple instance of ARUPDATE process running concurrently).

We have identified those groups and have deleted the groups which were in error and unposted the groups which were posted . In PS_ITEM table , ITEM_STATUS is 'C'. However, in PS_PAYMENT table there is no reference of GROUP_ID, POST_DT is null and PAYMENT_STATUS ='C'. Kindly let us know how to post the payment entries from here without affecting customer balance.

Regards,

SK

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