Advanced Collections - EBS (MOSC)

MOSC Banner

assigning automatic tasks created through callback functionality to the collectors on customer accou

edited Jun 7, 2019 5:00AM in Advanced Collections - EBS (MOSC) 1 commentAnswered

Hi ,

 

We are configuring dunning plans with call back option, but the automatic call back tasks created are assigned to a single collector that is defined on the profile option "IEX: Strategy Assignment Default Resource".

With regards to automatic tasks created as part of call back functionality, can these call back tasks be assigned to the respective collector assigned on the customer account/site rather than assigning to a single collector ?

Thanks

Venkatesh

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Collections Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center