Treatment of Credit Memos
Hi this feels like my weekly (low level) IEX query.....sure this is a straight Yes/No
So we have some Debt that occurs on a cyclical, yearly basis
Example
We create debt in Spring 2018 of £ 60
It takes strategy A (we are happy with this)
We then raise a Credit Memo for £ 60 in Fall/Autumn 2018
Balance is now zero and Delinquency no longer appears in UWQ (we assume that is end of delinquency)
We end strategy A in winter 2018. And replace it with Strategy B
Same Cust gets billed for £ 70 in Spring 2019
It goes Delinquent
And when Strategy Management prog runs it allocates out Strategy A, despite the fact the Strategy is ended