Advanced Collections - EBS (MOSC)

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Delivery Status = Failed Server Error but Stage level got incremented

edited Jul 27, 2019 5:08AM in Advanced Collections - EBS (MOSC) 6 commentsAnswered

We have this scenario where Delivery status fails with Failed Server Error. Hence, the email is not sent to or received by the customer. However, the stage level gets incremented. Is this the intended design ??

Thank you

Attiq Ahmed

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