Oracle IEX Bankrupcy

Hi,

I am having some issues with Bankrupcies.  I was able to successfully create a Bankrupcy in Lifecycle Tab, Update Account customer status to Bankrupt and automatically assign Bankruptcy Strategy.  However, when I tried to update bankruptcy information both as a Collections Agent and Collections Manager I was not able to do this.  Received an error stating I needed to contact system administrator.

Also when looking at History Tab Late Stage Delinquencies I do not see any Bankrupcies.

   Can anyone tell me what I am missing in this process?

             Cheers!