Identity Management (MOSC)

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Anyone had an issue with setting up a user through My services interface?

edited Aug 14, 2019 5:03AM in Identity Management (MOSC) 1 commentAnswered

Currently, I have a group of users that were added to SSO using Myservices platform. Users claim they have not received an email with their temporary account password ?

I have tried removing users and re-adding but that has not corrected the issue.

I currently am unable to delete users from GL_USER and USER_ASSOCIATION tables.

Is there a way to get user a new temporary password even though their account has never been fully setup ?

Any advice the community could provide would be appreciated !

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