Advanced Collections - EBS (MOSC)

MOSC Banner

Disputes on Paid Invoices still visible in the UWQ

edited Sep 10, 2019 10:43AM in Advanced Collections - EBS (MOSC) 3 commentsAnswered

In the UWQ the Dispute Amount and Count shows Dispute outstanding on Paid (Closed) Invoices. The workaround is to review the details in the History Tab, then natigate to the Account Details Form, verify that the invoice is paid and remove the Dispute Amount.

Then run the IEX Processes (Refresh UWQ Summary Table) and the UWQ is correct.

Is there a patch available, or a smarter solution to clean up the Dispute Details for closed/paid invoices? We are not really using the Credit Memo Workflow linked to Disputes, as the Credits should come from the source system (Order Management, Property Management, Projects).

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center