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How to troubleshoot and resolve 'XML parser error ParseXmlString (159,5)' error

edited Sep 19, 2019 5:06AM in PeopleTools and Lifecycle Management - PSFT (MOSC) 4 commentsAnswered

How do you troubleshoot and resolve 'XML parser error ParseXmlString  (159,5)' error?

We are currently on PT 8.56.12.

I have an outbound  REST Web Service that uses a Document Type Message for a GET Method Service Operation.  The service operation goes to DONE status and does not contain any error or warning message.  This service operation is triggered using an app engine.    The app engine is failing with the error message, ‘XML parser error ParseXmlString’.   It is failing on the statement, 'If &theDoc.ParseXmlString(&string_Response_Contents) Then'.

We have tried setting the  DTDlookup=0  in the psappsrv.cfg file on the app server (then bounced and cleared cache).

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