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Related Event Not Firing on USERMAINT.GBL component when called from CI

edited Oct 9, 2019 3:50PM in PeopleTools and Lifecycle Management - PSFT (MOSC) 2 commentsAnswered ✓

Hi all.

Has anybody had a problem firing related events configured on a component when that component being called via a Component Interface?

We have mapped an event to the USERMAINT.GBL component.  The objective here is to sync the BUSN email address in PS_EMAIL_ADDRESSES with the entered WORK email address in the USERMAINT component.

This works fine when the USERMAINT component is accessed via the portal and data is entered directly into the content reference.

However, once we access the component via CI using Excel2CI the events are not fired.

I'm wondering if this is because events are mapped to portal content references which are bypassed when using a CI since CI's bypass the portal and are mapped directly to a component skipping the portal layer and subsequent event mapping.

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