Advanced Collections - EBS (MOSC)

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Customer Deductions metric in profile tab display an amount even if we do not use Trade Management

edited Oct 23, 2019 9:47AM in Advanced Collections - EBS (MOSC) 2 commentsAnswered

Hello

I am trying to understand where is the data coming from for the Customer deduction metric in profile tab on Collections UI since we do not have Trade or Claim Management implemented. So where would this number be coming from if we technically do not process deductions?

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