Financial Management - PSFT (MOSC)

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Journal workflow changing to not approved

edited Nov 29, 2019 4:08AM in Financial Management - PSFT (MOSC) 3 commentsAnswered

Hello,

We have AWE journal workflow configured where routing is based upon PS_JRNL_HEADER.SOURCE

A particular group of users under one specific journal source have been reporting that the journals that are Valid and Marked to Post (P) have been getting updated somehow to be No Request (N).

Looking at the process monitor, we cannot find anything that looks to be updating journal entries. The process instance on the JRNL_HEADER relates back to the journal edit performed by the journal preparer.

This has not been reproducible and not happening every day.  The journal preparers are adamant that they did not make any update to the journal that would cause the journal process request to change back to N.  When checking the audit log, the last update shown is a date/time stamp prior to the journal approval so it does not appear that changes were made to the journal.

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