Financial Management - PSFT (MOSC)

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commission payment to be cancelled

edited Nov 21, 2019 4:00AM in Financial Management - PSFT (MOSC) 2 commentsAnswered

URA.DIJON@OCEANIAHOTELS.COM

- 13 days ago[Customer Problem Description]

Customer Problem Description
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Problem Summary
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Commission Payment to cancel
 
Problem Category
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Oracle Cloud Billing Questions
 
Uploaded Files
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Template Question Responses
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1) Please provide the affected Service Names:
Accounting
 
2) Please provide your Identity Domain:
Reception
 
3) Please choose a Billing topic:
f.     None of the above
 
4) Please enter any additional details that will help us answer your question:
Dear Partner, on the 23rd of February 2019 we received a guest Mr Campana, Michel. When we received the reservation on the 16th of January instead of recording the prepayment of the stay only, our staff at the reception recorded the amount of 112 € in the field commission prepayment and we are looking for to cancel this commission who never was. Can you help us with this matter ?

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