How are grace days included in Dunning Letters?
Hello!
Background info: customer lately upgraded from R 12.1.3 to R 12.2.8. We have set up Account level dunning plan and type is Days Overdue for Customer. In Dunning Plan setup 'Use Grace Days' is checked.
In Customers' Account level Late Charges is disabled, but we have set receipt grace days to 5 (just in case also in Bill To level) . In the IEX: Send Dunnings for Delinquent Customerd log file finds the grace days:
Dunning Level - ACCOUNT
cust account id - 166842
site use id - 20942
delinquency id -
org id - 165
Grace Days - 5
Disputed Items - Y
correspondence date - 09-DEC-19