PeopleTools and Lifecycle Management - PSFT (MOSC)

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Java servlet error in PeopleSoft HCM production.

edited Dec 21, 2019 4:03AM in PeopleTools and Lifecycle Management - PSFT (MOSC) 5 commentsAnswered

Suddenly, PeopleSoft HCM production users (PT 8.55 HCM 9.2 PUM 22) getting patchy  screen as shown in the attachment. The log which got updated is, PIA2_weblogic.log which says

(self-tuning)'> <<WLS Kernel>> <> <> <1576161625163> <BEA-101017> <[ServletContext@905739506[app:peoplesoft module:/ path:null spec-version:3.0]] Root cause of ServletException.

java.io.FileNotFoundException: /psoft/CFGHOME/webserv/hrmsprdss/applications/peoplesoft/PORTAL.war/hrmsprdss/cache/LOGO_FAVICON_1.png (No such file or directory)

at psft.pt8.cs.service(cs.java:230)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:844)

at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:280)

at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:254)

at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:136)

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