Payment predictor process has generated OA item with wrong amount
Hi Team,
I have created deposit in USXXX business unit for 28,799.25 USD amount by considering below items.
BUSINESS UNIT | CUSTOMER ID | ITEM | BALANCE AMOUNT | CURRENCY |
HQAAA | 1111 | HQAAA-0000000001 | 1715.25 | USD |
HQAAA | 1111 | HQAAA-0000000002 | 2690.3 | USD |
CWBBB | 2222 | CWBBB-0000000001 | 12084 | USD |
CWBBB | 2222 | CWBBB-0000000002 | 9063 | USD |
Total 25552.55 USD
Post payment predictor process OA should be created for - 3,246.7 USD but I found that OA created for - 7,652.25 USD and worksheet is with remaining amount -4,405.55 USD.
I have done below setup before proceeding with transactions:
Payment predictor method setup:
This method is tagged to USXXX, HQAAA and CWBBB business units. In addition, below setup is done for all three business units.
Request you to please check why payment predictor process has generated OA for wrong amount and worksheet with remaining amount.