Financial Management - PSFT (MOSC)

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Payment Requests saved with Request ID: NEW

edited Aug 19, 2020 9:09AM in Financial Management - PSFT (MOSC) 9 commentsAnswered

Since recently updating to Image 32, we have seen a number of users whose AP Payment Requests were saved with a Request ID of NEW.  The first instance of PR NEW was in November 2018, soon after implementation, but it suddenly began recurring in December 2019 after the image update.  To date, we have had 15 instances include the original 2018 occurrence.  Each new NEW PR overwrites all of the previous records on the PR tables since it has the same Request ID.  We are only able to track a history of this issue through the Fluid Approvals (EOAW) tables. 

Has anyone else seen this behavior or does anyone have any ideas as to a cause and/or resolution for this?

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