Reversed payment (credit) left reconciled in reconcile statement and also remains part of the deposi
Hi,
An issue affecting Cash Management and Receivables is created due to the following:
- A deposit with multiple payments was created in Accounts Receivables, Data Source os 'BST' (created by Bank Statement)
- In the same day the deposit was created in AR, bank reversed one of the payment part of the mentioned deposit above
- Payment remained in the deposit and on the Csh Management side, we do see credit/reversal which has been left unreconciled.
Please advise on a possible correction approach.
Thank you,
Armand