Covid-19 Pause generating Dunning letters for a few months
Due to the COVID situation, we would like to pause sending the Collection letters. Are there any issues we need to be aware of if we do not run IEX jobs (in final mode) for a couple of months? We plan to resume the process eventually.
We are setup to use dunning plans (12.1.3 RPC1 and IEX 12.1.3 Stand Alone)
We run the following jobs in sequence
IEX: Purge Score History Table
IEX: Promise Reconciliation
IEX: Scoring Engine Harness
IEX: Populate UWQ Summary Table
IEX: Send Dunnings for Delinquent Customers