Financial Management - PSFT (MOSC)

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Cybersource Missing Payments and Double payments

edited Aug 3, 2020 2:38PM in Financial Management - PSFT (MOSC) 6 commentsAnswered

Hi All,

We are using Cybersource Payment Integration with PeopleSoft 92 with PUM25 Image.

We are seeing sporadic incidents of Payment being recorded in Cybersource and information not updated in PeopleSoft.

Have anyone seen these issues?

Often times customers are making double payments and we have to manually override the double payment scenarios.

Thank you,

_Raj Koppanathi

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