Complete work items in Advance Collections
We are facing issues to complete work item "Contact Customer" in Advance Collections (Oracle eBS R.12) and to restart strategy. The first Work item is assigned to a person that no longer is Active in the system.
Does anyone konow how can we proceed with this task? Is there some step we need to take action on for the users that are no longer active and a part of advance Collections anymore?
Thanks in advance!