Financial Management - PSFT (MOSC)

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Journal status says posted but the Trial balance report is not seeing the amount

edited Sep 8, 2020 2:03AM in Financial Management - PSFT (MOSC) 2 commentsAnswered

Hi,

We recently observed that one of the journal was updated as posted but the accounts were not updated to reflect the journal activity. An nVision trial balance report run by business for reconciliation caught this error. We were not sure why this happened as this was the only journal that had this issue. We reverted the header status to not posted and posted the journal again and the accounts were updated this time. Is there any way we can know why this happened as this is not something we are able to replicate and also is there any report that

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