Anyone having an issue approving recons in the account reconciliation process?
Within the Workbench of the reconciliation process, we are able to get every reconciliation status to work correctly, but when we select "Submit for approval" the status remains in "Reconciliation in process", instead of "Waiting for approval". Since the status remains in “Reconciliation in Process”, we are unable to approve any recons. We receive no errors or messages, it just maintains the same status. We have used all of the Oracle recommended configurations in this process, and all roles are assigned to the administrator, so it is not a security issue. I am including screen shots of the configurations that