Financial Management - PSFT (MOSC)

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AR Collections Workbench Items grid and WorkCenter Open Items grid

in Financial Management - PSFT (MOSC) 2 commentsAnswered ✓

Hello,

We are in the process of updating from Image 32 to Image 36 and from PT 8.57 to 8.58.

We added the Open Items link to the AR WorkCenter because there is significant value provided. However, because we modified the Message for the Detail 1 - Detail 8 tabs of the Items grid in Collections Workbench, the Open Items grid tab Messages are out of sync.

We updated the Message field for each tab to provide content reference because users were having to click too many tabs to find what they were looking for.

We discovered the reason the tabs are out of sync is because Detail 1 tab in Collections Workbench is separated into two tabs in the Open Items grid. We are wondering if this inconsistency is by design and if there are plans to make the two grids consistent.

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