Advanced Collections - EBS (MOSC)

MOSC Banner

How do I set a note_type during interaction wrap-up?

Advanced Collections 12.1.3

When I enter comments in the Note box of the Interaction Wrap-Up screen and click End Interaction, a record is created in the JTF_NOTES_B table. This is good. However, the NOTE_TYPE is not what we want. Is there a way to set the NOTE_TYPE to something specific? It seems the code is just picking the most recent one created, or something like that.


Form Application : TeleSales

Form Name : ASTCCCRC

Form Version : 11.5.113

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center