We want to use dunning with both email and print method
At the moment we are using dunning letter print method only. We want to enable email functionality for dunning letters. Some customers don't have email addresses so want to keep both print and email method in dunning plan. Can we create and add new dunning plan method for email and use it for email. Creating new dunning plan method means we will have two dunning plan ids and will use email method (dunning plan id) first and then for those letters left/failed in the report we run second plan id for printing... Is it possible?
R12.1.3
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