Can we use multiple scoring models based on the custom Customer View and assign Different Strategies
Today we use Collections for the Specific Type of Customers e.g. B2C Customers and have certain Delinquency letters and strategies assigned based on the custom view for scoring model.
We want to extend the Collections module to be used for B2B Customers and have different scoring model and strategies with different delinquency letters.
Can you please suggest how to proceed on this? Can we have multiple scoring models working on different Custom views which will assign different strategies based on the customer types?
Thanks,