Open Balance Letter is created with same details, but getting different results. Why?
Hi All,
User is facing issues while creating open balance letters in AR.
Both the users are trying to create the open balance letters for the same customer with same details but both the users are getting different results.
Example: User A is getting the total balance as 50000 EUR. But with the same details and same customer User B is getting the total balance as 75000 EUR.
User A is getting 2 invoice numbers in Open balance letter. But User B is getting 3 invoice numbers with same details.
Could you please guide us on the solution to this issue.?
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