Financial Management - PSFT (MOSC)

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Journal Upload spreadsheet is not loading data correctly when moved to a new laptop.

Hi,

One of our users got a new laptop and downloaded the same version of journal spreadsheet that she was using on her previous system and saved it on C drive. Windows version is same on both the laptops. When she tried to load data using this spreadsheet she is not getting any error, but it says that 1 journal uploaded with journal ID 1.

When we check from back-end we don't see any journals. Then she tried again with her old laptop and she was able to load data successfully and journal ID was created. We compared setup and defaults of the sheet on both the system and everything looks exactly same. Has anyone ever faced any such issue. We are on PeopleTools version 8.57 PeopleSoft 9.2 Image 35.

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