Questions regarding recording of Bankruptcy in Oracle Advanced collections
Hi Gurus,
We are on R12.2.4.... I have the below questions regarding recording of Bankruptcy in Oracle Advanced Collections Module
1. Oracle documentation says once a user records Bankruptcy transaction, it goes to Collections Manager for approval... But in our environment, i have Collections agent role and recorded this transaction, and myself got workflow approval notification to approve this transaction even though i do not have collections manager role or responsibility.... Any idea why this is happening?
2. As soon as the Bankruptcy transaction is recorded and before its being approved, the status of the Delinquent customer is changed to Bankrupt in Collections Workbench... Ideally only once the bankruptcy is approved, status of the customer should change to Bankrupt in Collections workbench...
We are on R12.2.4.... I have the below questions regarding recording of Bankruptcy in Oracle Advanced Collections Module
1. Oracle documentation says once a user records Bankruptcy transaction, it goes to Collections Manager for approval... But in our environment, i have Collections agent role and recorded this transaction, and myself got workflow approval notification to approve this transaction even though i do not have collections manager role or responsibility.... Any idea why this is happening?
2. As soon as the Bankruptcy transaction is recorded and before its being approved, the status of the Delinquent customer is changed to Bankrupt in Collections Workbench... Ideally only once the bankruptcy is approved, status of the customer should change to Bankrupt in Collections workbench...
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