PeopleTools and Lifecycle Management - PSFT (MOSC)

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Unable to load Peoplesoft Page

edited Mar 15, 2022 9:02AM in PeopleTools and Lifecycle Management - PSFT (MOSC) 7 commentsAnswered
Hi all,

Currently we hit the following issue.
We are unable to hit psp pages ( Peoplesoft portal with header )
https://psoft92/psp/elm92uat/EMPLOYEE/ELM
however, it works for the same destination we use psc instead ( Peoplesoft component without header )
https://psoft92/psc/elm92uat/EMPLOYEE/ELM

Can anyone advise what may be the cause of the issue?

We tried to clear both the application cache and the web cache but issue remains.
This only occur to one of our instance ELM.
The other instance HCM does not have any issue.

There were no major changes made during these period.

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