java.lang.NoSuchMethodError: org.apache.poi.hssf.usermodel.HSSFWorkbook.close()V

hi Team,

getting below error while running the concurrent program in Oracle 12.2.9

could you please help.

AVAXL2CSV: AVA Convert Excel to CSV file
+---------------------------------------------------------------------------+

Current system time is 25-NOV-2021 06:20:38

+---------------------------------------------------------------------------+

CP main executing runProgram for oracle.apps.xxcus.AVAGLXLS2CSV
java.lang.NoSuchMethodError: org.apache.poi.hssf.usermodel.HSSFWorkbook.close()V
	at oracle.apps.xxcus.AVAGLXLS2CSV.convertExcelToCsv(AVAGLXLS2CSV.java:171)
	at oracle.apps.xxcus.AVAGLXLS2CSV.runProgram(AVAGLXLS2CSV.java:123)
	at oracle.apps.fnd.cp.request.Run.main(Run.java:159)
+---------------------------------------------------------------------------+
Start of log messages from FND_FILE

Thanks