Payment Cancellation
Hello,
We are on Tools Release 8.55.25
Application Release Financials/SCM 9.10.00.000 .
I am trying to fix an issue where wrong bank account was selected on the voucher and got paid. The voucher is posted and Accrual entries is created. The payment has been issues but no APP entries are created.
Cancelling the payments ishows in pending status and not reversing the liability. We want to reverse the payments and close the voucher.
How to fix this?
Thanks