PeopleTools and Lifecycle Management - PSFT (MOSC)

MOSC Banner

Helpdesk attachment download issue

edited Jan 25, 2022 9:21PM in PeopleTools and Lifecycle Management - PSFT (MOSC) 2 commentsAnswered

Hi,

As a part of HCM cloud implementation, for data conversion, HCM Cloud requires all attachments to be provided in the Zip file. So that they can be converted using HDL functionality. To complete the requirement, we usually develop an Extract Program to generate these zip files.

As per PeopleSoft CRM delivered functionality, when Case is created using Email. Attachment to these email stay on mail server. Only the URL is provided in PeopleSoft to access these attachments.

We tried Peoplecode functions like getattachment, detachattachment and putattchemnt as well as java codes like CopyURLtofile, but its not working.

Has anyone faced similar issue?

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

PSFT PeopleTools Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center