Core Workflow - EBS (MOSC)

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Question about Gmail sending password reset emails to spam folder.

in Core Workflow - EBS (MOSC) 7 commentsAnswered ✓

Curious to see if anyone else is having an issue with this. Many if not all of our users with a Gmail account associated with their EBS account are reporting that all password lost/reset request are being sent to their spam folder by Gmail. With the volume we are seeing, just having each them mark the email as safe doesn't seem to be a viable resolution.

Anybody else seeing this and if so how are you handling it?

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