Accounts Receivable Create Payment Worksheet
We have an ACH payment from a prior closed period that was already fully processed show up in the Create Payment Worksheet queue. We opened the period and selected the worksheet action : Delete Payment Group and then Delete Worksheet. The payment is still in the Create Payment Worksheet queue with a Deposit Status: Complete, Payment Status: Unidentified.
We would like to remove this transaction from the create payment worksheet queue altogether and was wondering if anyone has any experience with this happening and could provide a resolution. Thanks.