Profile class for Dunning letters
Hi,
We have 2 group of customers which they are distinguished with the profile class. Is that possible we can have different Dunning letter templates for each group of these customers? As far as I know, when running the "IEX: Send Dunnings for Delinquent Customers", we can choose different dunning plan, but it seems that no profile class related setup can be found under the dunning plan.
Many thanks.
Siu