Financial Management - PSFT (MOSC)

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Payment Request: Worklist page vs Payment Request Approval page

Why do some payment requests show in the users Worklist while others only appear in the Payment Request Approval page?

Our users are used to going to the Worklist to see all items that are awaiting their approval and we are noticing that some payment requests do not appear there and are only available via Accounts Payable, Payments, Payment Request, Payment Request Approvals.

We are on 9.2, Image 39

Thanks,

Teresa

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