Advanced Collections - EBS (MOSC)

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Why Collector is being shown in Manage Resources page even when we have end-dated him in the system?

in Advanced Collections - EBS (MOSC) 1 commentAnswered

Why Collector is being shown in 'Manage Resources' page even when we have end-dated him in the system through 'Manage Customers' page.

This is happening in Oracle Cloud Advanced Collections module. We are still able to see the disabled collector's name in 'Reassign Collector' or 'Reassign Customer' functionality.

Please suggest solution for the same. Thanks in advance!

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